The time I need to prepare an order for shipping varies. For details, see individual items.
Just contact me within: 5 days of delivery
Ship items back to me within: 7 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Yes, large custom orders can be created for your special event! Convo for specific details.
Approximate sizes of the soaps are listed within each soap listing, along with the approximate weights.
Please keep soap in a cool and dry place until use, and please treat as the fragile works of art they are! The soap's natural glycerin means that it may form beading if kept in a warm and/or humid place, which can often be removed by wiping down the soap and/or placing out to dry. Natural colorants may migrate or change when wet or over time.
We use eco-friendly clear compostable cello or brown paper bags to package our soaps. The environment is important to us!